MAUD SYSTEMS
What we build

Whatever your business is.
Whatever eats your week.
We build it.

There is no list to pick from here. Tell us the part of your week that takes hours and does not need to, and we build something that takes it off you. Some of it comes off you completely. Some of it only gets faster. Either way you get the hours back.

Absolutely anything

Think of the strangest thing
your business does every week.
That is the one to bring us.

If a job happens the same way every week, it can usually be handed over. It does not have to be phones and it does not have to have anything to do with customers. It can be the spreadsheet nobody wants to touch. The report someone rebuilds by hand every Monday. The pile of photos a client sends that somebody then has to sit and read. The twenty minutes a day that goes on copying one thing into another thing.

It does not matter what trade you are in or how unusual the job sounds. If it costs you four or five hours a day, that is the one to bring us. Tell us on the call. If it can be taken off your hands we will say so and show you what it would look like. If it cannot, we will tell you that too instead of selling you something.

Photos and scans a customer sends get read, sorted and turned into the rows or the file you actually needed.
A missed call gets a text back inside a minute, so they stop calling the next name on the list.
The report someone rebuilds by hand every Monday morning builds itself overnight.
Every email that lands gets read and sorted, and the easy ones get answered without you.
Receipts and delivery notes come in as pictures and come out as the rows your bookkeeper asks for.
A new job gets written into the calendar, the sheet and the crew's phones at the same time.
Job sheets and invoices get written out of what somebody typed on site, the same day.
The pictures you need for a listing, a menu or a post get made for you instead of hunted for.
Notes from a meeting or a site visit come back written up, with who owes what by when.
Review requests go out the day after the work is done, every time, on their own.
Stock gets counted and the order is sitting ready before you run out of anything.
Service and warranty dates get watched, and the customer gets a call before they lapse.
Your price list changes in one place instead of in five places that disagree with each other.
Your old customer list gets gone through and the ones worth ringing get pulled out.
The form a client fills in turns into the paperwork you would have typed out after it.
The quote a customer asked for at eight at night is in their inbox by ten past.
These are examples, not a menu. Most of what we build starts as one sentence somebody said on a first call.
How far it goes

The usual reasons people think
their thing cannot be done.

You do not know what to ask for Then you do not have to. We walk through a normal week with you and point at the parts worth handing over.
It is pictures, not text Photos, scans and screenshots get read the way a person reads them. We can make images too, not only read them.
The information is private Then it is built to stay yours. It sits where you say it sits and it goes where you say it goes, and nowhere else.
It cannot be fully automatic Most things cannot. They still get cut down, so the hour it takes now takes ten minutes and you still sign it off.
Where most people start

Four of them come up
more than all the rest.

These are not the menu. They are simply four places where the money leaks in almost any business, and each one can be measured inside a week, which makes them an easy first thing to switch on.

01

Someone answers the phone, day and night

A caller at nine at night gets a real conversation instead of a voicemail. It knows your hours, your service area, your prices if you want it to, and what you will and will not take on. It books the job into your calendar and texts you the name, the number and what they wanted before you have put your phone down.

What happens today The call rings out, they hang up, and they call the next name on the list. You never find out it happened.
02

An assistant on your website

The same thing, on the site you already paid for. Someone reading your page at eleven at night asks a question and gets an answer in your words, not a contact form that sits in an inbox until Monday. It can quote, it can book, and it hands you the ones worth calling back.

What happens today They fill in the form, wait two days, and go with whoever replied first.
03

The paperwork side of the day

Quotes written and sent. Follow ups that actually go out on day three and day seven. Reminders so people stop no showing. The review request that nobody remembers to send. It is the work that eats a person's whole day and none of it needs a person.

What happens today One of your best people spends half their week typing instead of selling or working.
04

Clock in and clock out for the crew

Your people clock in from their phone at the job, not from a sheet of paper in a truck. You see who is where, how long they were there, and the hours come out the other end ready for payroll instead of being pieced together on a Friday afternoon.

What happens today Hours get written down from memory, and the ones nobody remembers get paid anyway.

None of this asks you to change how you work. You keep the same phone number, the same website, the same people. We put something behind it that never goes home at five.

The same night, twice

Nothing here is new work.
It is work that is already happening
without you.

Tuesday, as it goes now
6:40 pmEveryone goes home. The phone goes to voicemail.
9:07 pmA furnace dies. They call you. It rings out.
9:09 pmThey call the next name on the list. Someone there answers.
11:20 pmSomeone fills in the form on your website.
ThursdayThe form gets read. They have already booked elsewhere.
You never find out either one happened.
Tuesday, with this behind it
6:40 pmEveryone goes home. Nothing changes on the line.
9:07 pmThe same call. Answered on the second ring, in your words.
9:11 pmBooked for the morning. You get a text with the address.
11:20 pmThe website visitor gets an answer instead of a form.
ThursdayBoth jobs are done, and the review request went out on its own.
You read about it on your phone with coffee.

Bring us the thing you think is too specific to build. That is the part we are good at.